Buyback Policy
Lumira Silver · Last updated 27 September 2026
At a glance
- Lifetime Exchange is an option on every piece, chosen at the time of purchase.
- 75% Buyback on the Original Invoice Value.
- Buyback is available only for exchange with a new Lumira Silver purchase. Cash buyback is not available.
- If the returned jewellery has a reduction in weight due to wear, damage, or missing parts, the buyback value will be adjusted accordingly.
- The original purchase invoice is required for buyback.
- Terms & Conditions apply.
Detailed terms
1. Eligibility
75% Buyback is applicable on the original invoice value of eligible Lumira Silver jewellery.
2. Exchange Only
Buyback is available only for exchange against a new purchase from Lumira Silver. Cash buyback is not available.
3. Original Invoice
The original purchase invoice must be presented at the time of exchange.
4. Verification
The jewellery must be verified by Lumira Silver before buyback approval.
5. Weight Loss Adjustment
If the jewellery shows weight loss due to wear, damage, missing parts, broken components, or alterations, the buyback value will be adjusted proportionately.
6. Damage & Unauthorized Repairs
Jewellery with major damage, missing stones, or unauthorized repairs may be subject to additional deductions or may not qualify for buyback.
7. Genuine Products Only
Buyback is applicable only on genuine Lumira Silver products purchased from authorized Lumira Silver stores.
8. Taxes & Levies
Any taxes, government levies, or statutory charges applicable at the time of exchange shall be borne by the customer.
9. Non-Transferable
Buyback benefits cannot be transferred to another invoice unless approved by Lumira Silver.
10. Policy Changes
Lumira Silver reserves the right to amend or discontinue the buyback policy without prior notice.
11. Lifetime Exchange on Request
Every piece is offered at its listed price. Lifetime Exchange may be included at the time of purchase, at the price with Lifetime Exchange shown. Exchange applies only to pieces bought with Lifetime Exchange included.
12. Tier Recorded on the Invoice
The invoice states which tier was purchased, and, where Lifetime Exchange is included, the exchange value at the time of sale.
13. Price Without Lifetime Exchange
Pieces bought at the listed price, without Lifetime Exchange, carry no exchange value.
14. Choice Made at Purchase
The choice is made at the time of purchase and cannot be added afterwards.
15. Purchases Before 20 September 2026
Every piece purchased before 20 September 2026 carries exchange unconditionally, regardless of tier.